Privacy Policy

tumf LLC (hereinafter referred to as “the Company”) establishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of users’ personal information in the services provided on this website (hereinafter referred to as “the Service”).

Article 1 (Personal Information)

“Personal Information” refers to “personal information” as defined in the Personal Information Protection Act and means information about a living individual that can identify a specific individual by name, date of birth, address, phone number, contact information, and other descriptions, as well as data pertaining to appearance, fingerprints, voice prints, and information that can identify a specific individual from that information alone (personal identification information) such as health insurance card subscriber numbers.

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number when users register for services. The Company may also collect personal information about users, including transaction records and payment information, from our partners (including information providers, advertisers, advertising distributors, hereinafter referred to as “Partners”).

Article 3 (Purpose of Collecting and Using Personal Information)

The Company collects and uses personal information for the following purposes:

1. To provide and operate the Company’s services
2. To respond to user inquiries (including identity verification)
3. To send emails about new features, updates, campaigns, etc. of the service being used and other services provided by the Company
4. To contact users when necessary, such as for maintenance and important notices
5. To identify users who violate the terms of service or attempt to use the service for improper or wrongful purposes, and to deny their use
6. To allow users to view, modify, delete their registration information and view their usage status
7. To bill users for paid services
8. For purposes incidental to the above purposes

Article 4 (Change of Purpose of Use)

The Company shall change the purpose of use of personal information only when the changed purpose can be reasonably recognized to be related to the previous purpose. If the purpose of use is changed, the Company shall notify users of the changed purpose by the Company’s prescribed method or announce it on this website.

Article 5 (Provision of Personal Information to Third Parties)

The Company shall not provide personal information to third parties without obtaining the user’s prior consent, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Act or other laws and regulations.

1. When necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the individual
2. When especially necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual
3. When necessary to cooperate with a national agency, local government, or an individual or entity entrusted by either in executing affairs prescribed by law, and obtaining the individual’s consent might impede the execution of such affairs
4. When the following matters have been announced or published in advance, and the Company has notified the Personal Information Protection Commission
   1. The purpose of use includes provision to third parties
   2. The items of data to be provided to third parties
   3. The means or method of provision to third parties
   4. That provision to third parties will be stopped at the individual’s request
   5. The method of accepting the individual’s request

Notwithstanding the provisions of the preceding paragraph, the following cases shall not be considered as provision to third parties:

1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
2. When personal information is provided due to business succession through merger or other reasons
3. When personal information is used jointly with specific individuals or entities, and this fact, the items of personal information to be used jointly, the scope of joint users, the purpose of use by the users, and the name or title of the person responsible for the management of the personal information have been notified to the individual in advance or placed in a state where the individual can easily know

Article 6 (Disclosure of Personal Information)

When the Company receives a request for disclosure of personal information from the individual, we shall disclose it to the individual without delay. However, if disclosure would fall under any of the following cases, we may not disclose all or part of it, and if we decide not to disclose it, we shall notify the individual of this without delay. Note that a fee of 1, 000 yen per case will be charged for the disclosure of personal information.

1. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party
2. When there is a risk of significantly hindering the proper execution of the Company’s business
3. When it would violate other laws and regulations

Notwithstanding the provisions of the preceding paragraph, we will not, in principle, disclose information other than personal information such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

If users’ personal information held by the Company is incorrect, users may request the Company to correct, add, or delete the personal information (hereinafter referred to as “Correction, etc.”) according to the procedures established by the Company. If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall perform the Correction, etc. of the personal information without delay. The Company shall notify the user without delay when it has performed Correction, etc. based on the provisions of the preceding paragraph, or when it has decided not to perform Correction, etc.

Article 8 (Suspension of Use of Personal Information)

When the Company receives a request for suspension of use or erasure (hereinafter referred to as “Suspension of Use, etc.”) of personal information on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by wrongful means, we shall conduct necessary investigation without delay. Based on the results of the investigation, if we determine that it is necessary to respond to the request, we shall perform the Suspension of Use, etc. of the personal information without delay. The Company shall notify the user without delay when it has performed Suspension of Use, etc., or when it has decided not to perform Suspension of Use, etc. However, in cases where Suspension of Use, etc. requires a large expense or where Suspension of Use, etc. is difficult, and when alternative measures necessary to protect the user’s rights and interests can be taken, we shall take these alternative measures.

Article 9 (Changes to the Privacy Policy)

The contents of this Policy may be changed without notice to users, except for matters stipulated by laws and regulations or otherwise specified in this Policy. Unless otherwise specified by the Company, the changed Privacy Policy shall take effect when posted on this website.

Article 10 (Contact Information)

For inquiries regarding this Policy, please contact the following:

• Main Phone: 03-4500-0326
• Contact Form